John C.
Dealing with Talavera Custom an their owner Larry M*** was a pleasure,I had to oversee a major remodel at my brothers house.The work performed on the house was excellent 3 bathrooms totally redone,all new flooring put in,cabinets and some ceiling cracks were repaired. Larry is very excellent in communicating with you his plans for each day’s work.Larry is also very knowledgeable contractor and when we had some other major issues pop up with the house Larry recommended some other companies to come in assist with the work on the house.Larry and his workers treated Myself and Mother with the utmost respect and I thank you for that and even went above and beyond with some little extra work that needed to be done that was not even asked of him.I highly Recommend Talavera Custom,if you want the job done right this is the company to call.
Scott G.
Talavera Custom LLC – We moved in 5 years ago and had new granite installed in the kitchen. Recently we struggled trying to figure out how to change the Maple cabinets without touching the granite. ***** came out listened to our ideas and came up with options. His team installed a combination of new Cherry and refinished cabinets on time and within budget. They were here when they said they would be and the workmanship was excellent. The best review would be to say we are hiring them to install two large new sliding doors with transoms.
Holly.
We contracted Talavera Custom after interviewing several contractors. They were by far the most professional and seemed eager to earn our business. In addition, they were the only contractor that told us they could remove a closet to accommodate a larger walk-in spa/shower—all others said it couldn’t be done or would cost so much it wouldn’t be worthwhile. Larry Mack will give you many options and work with your design needs. Our bathroom turnout out beyond our expectations, from the beautiful custom cabinets and quartz countertops, to the pebble floor in the spa shower… it’s just an amazing transformation!
The subcontractors are professional and friendly and clean up after themselves as well. We feel that we have found a contractor that does great work, always communicates well and finishes the project that we are more than happy with. If you are looking for a experienced contractor that will work with your every need, contact them…I don’t think you will be disappointed. If you would like to contact me for pictures of our bathroom remodel, ******* **** ** ********************* Larry M*** has completed remodeling work on our home in ************* ***** for over 7 years. He has completed a full kitchen remodel, room addition, bathroom remodel, painting, a large office built cabinets and many other projects. His work has been perfect. Any normal issues that have arisen on work being done in our home has been promptly addressed and rectified to our complete satisfaction. He is professional, friendly and trustworthy. You will not be disappointed with this company.
Jim Calciano.
Larry was the general contractor for a remodeling project on the interior of my house. I had no prior relationship with Larry prior to the commencement of this project. The scope of the remodeling involved 3 bathrooms stripped to the wood studs, building of custom cabinets, new flooring, sheet rock repair, painting, installation of new sliding glass door, front door and the installation of ceiling fans for a 2 level home built in 1991. While major remodeling is inherently stressful for almost any homeowner, Larry’s services as a general contractor were invaluable, and I am extremely pleased with the final result.
Specifically, I would give Larry top marks in the following areas:
1. Quality of work performed. The quality of work done was consistently top notch. Larry used subcontractors who were knowledgeable, skilled, and competent in their respective trades. They were conscientious about following project specifications, and their work product rarely needed improvement or revision.
2. Quality of work crews. The workmen whom Larry utilized were professional, reliable, courteous, and respectful of the homeowner’s property and privacy. They had an old school work ethic (often 10-hour days, some Saturdays), good work habits, strong safety orientation, and emphasized getting the job done right rather than doing it fast. Their pride in their work was evident. They tidied up at the end of each workday. I also found them to be trustworthy, and I felt comfortable with allowing them access inside my home.
3. Project management and coordination. Larry’s prior experience working in construction really paid off. He was knowledgeable about all aspects of our project, and was able to plan, coordinate and manage the activities of different work crews effectively. He remained closely involved in overseeing the project from start to finish. His excellent attention to detail, strong organizational skills and commitment to follow-through are assets which enabled him to manage the details of the project without missing a beat.
4. Integrity and professionalism. Throughout the project, I was impressed with Larry’s commitment to generating a top quality product, rather than maximizing his profit margin. When situations arose where extra work needed to be done (because of hidden problems that were not apparent until work on the house had commenced), Larry either (if it was relatively minor) took care of it without charging me extra, or (if it was more extensive) involved me in an informed decision making process that culminated in a change order which was fair.
5. Effective communication. Larry kept me closely informed of work crew schedules, delivery dates, and projected completion dates of different phases of our project. His communication (whether by cell phone or email) was always clear, informative, and helpful. He was either available on his cell phone, or returned my phone call within 1-2 hours. We never had a single miscommunication throughout the project. His communication with the work crews was just as effective.
6. Flexibility and effectiveness in dealing with unexpected developments. When unforeseen problems surfaced (e.g., mold behind cabinetry), Larry worked diligently with me to identify a solution that was acceptable to me.
7. Responsiveness to homeowner’s needs and concerns. Larry’s commitment to homeowner satisfaction was evident in his actions. On the few occasions when I brought a request or concern to his attention, he listened attentively, and always took appropriate action that demonstrated responsiveness to my needs or concerns. His service orientation is truly described by the motto: “The homeowner’s needs come first.”
8. Truth in advertising. In his proposal, Larry gave a clear breakdown of costs for each facet of the project. His contract was just as detailed in describing the work to be done and the itemized costs. Same with the change orders. When the project was completed, all the work was done as described and agreed upon, and there were no hidden costs, extra expenses or unpleasant surprises. As a homeowner and customer, I felt Larry delivered exactly what he had promised, at the agreed upon price.
9. Sensitivity to worksite appearance and neighbor relations. The work crew parked their vehicles in ways that were minimally disruptive to the neighborhood traffic, and their conduct never caused any discomfort to our neighbors. In closing, I am very pleased with the final product which Larry was instrumental in delivering, and I am extremely impressed with his work as a general contractor. In a world where shoddy workmanship and poor service are unfortunately all too common, Larry is indeed a rare find. I have been a homeowner for over 30 years, and I took this unprecedented step of writing an unsolicited letter of recommendation for Larry because I believe that exceptional work should be recognized. I would not hesitate to hire Larry again, or to recommend him to my friends and neighbors. I recommend Larry Mack to you most enthusiastically, and without any reservations. Jim Calciano A very satisfied homeowner